Mandatory payments for the maintenance of common areas.
Shared and individual utility meter management.
Basic requirements for employees.
Recruitment process.
Drawing up and approval of the staff schedule.
Development of job descriptions and functional distribution.
Goals and objectives of establishing an HOA.
Daily, weekly, and monthly management tasks.
What the building and residents gain from HOA management.
Profitability and cost-effectiveness of HOA operations.
Standard
Program 7 modules | 2.5 weeks
Conducting house management meetings Conducting HOA board meetings
Practical tips for resident interaction.
Maintaining community chats Managing resident chat groups.
Working with the board and active residents.
Formalization of decisions necessary for managing the house Documenting management decisions.
Debt collection procedure.
How to correctly draw up documents that cannot be challenged in court Preparing legally sound documentation.
Increasing the level of monthly payments to 70% and above Improving payment collection rates to 70% and above.
Legal documents, lawsuits, complaints, and other legal actions.
Distribution of areas of responsibility.
Assessment and calculation of the cost of emergency work. Cost assessment for emergency repairs.
Interaction with contractors.
Organization of round-the-clock response to emergencies. Organizing round-the-clock emergency services.
Algorithm of actions to ensure peace of mind. Action protocols for resident reassurance.
Cooperation with contractors.Working with utility companies.
Participation in municipal and state programs.
Opening direct personal accounts: procedure and formalities. Setting up direct utility accounts: procedures and requirements.
What you need to know about meter calibration, equipment replacement, licensed maintenance, etc. Meter calibration, equipment replacement, and licensed maintenance requirements.
Managing boiler room operations
Heat consumption calculations and loss distribution.
Gas equipment maintenance responsibilities.
Hot water cost allocation.
Common calculation and billing errors.
Parking lot and parking area maintenance.
Utilities and infrastructure above parking areas.
Basic requirements and expectations of parking space owners.
Assessing maintenance cost-effectiveness.
Opportunities for additional income.
Minimizing costs without compromising quality.
Taxation tips.
Detailed rate calculations and cost structure breakdown.
Proper billing procedures for services.
Typical management errors.
Causes of ineffective management.
Preventing and correcting management mistakes.
Premium
Program 5 modules | 2.5 weeks
Business strategy development.
Market selection for scaling.
Methods for attracting new housing.
Organization of work processes for a network of houses.
Team building: key roles and typical mistakes.
Identifying structural and process weaknesses.
Management profitability and return on investment.
Financial record keeping and accounting.
Billing software for resident charges and invoicing.
Creating capital improvement programs.
Fee calculations for residential complexes.
Monitoring residents' payment capacity.
Managing non-residential premises.
Technical rooms and their maintenance.
Types of liability in the field of house management.
Main legal risks and ways to prevent them.
Choose the appropriate training format:
Basic
$385
$650
From theory to action. for those who just want to get into this topic